Support centre
Everything you need to know about Caira
Before you buy
Is this really worth it?
If you shoot content even twice a month, Caira will pay for itself in how much better your photos and video look. A Sony sensor 400% larger than your iPhone's, real depth-of-field from interchangeable Micro Four Thirds lenses, and AI editing baked in — all in a body that weighs less than your phone. 100% refundable pre-order, price-lock guarantee, 1-year warranty. Zero risk.
How is Caira different from my iPhone camera?
Physics. A sensor 400% larger captures more light and creates genuine depth-of-field — the natural background blur your phone can only fake with software. A real lens (100+ MFT options) lets you pick the look. Caira snaps to your iPhone via MagSafe so you use your phone's screen as the viewfinder, and photos transfer instantly. It's the quality of a mirrorless camera with the convenience of your iPhone.
Do I need to know how to use a 'real' camera?
No. Caira was designed for creators, not camera enthusiasts. Smart Styles, Voice Control, Generative Editing — the AI does the hard parts. If you can take a photo on your phone, you can use Caira. Our quick-start guide takes five minutes.
Can I pay in instalments?
Yes. Two built-in options: reserve with a 25% deposit (balance charged 14 days before shipping), or pay upfront and save 15%. Shop Pay Instalments at checkout splits the purchase into 3 interest-free payments. Klarna Financing (up to 36 months at 0%) is coming soon.
Is the pre-order refundable if I change my mind?
100% refundable. Cancel any time before the final payment is taken (14 days before shipping for Deposit customers, any time before shipping for Pay Early customers). Email team@cameraintelligence.com and we'll refund every penny within 3 business days. No questions, no fees.
What is the price-lock guarantee?
The price you see today is the price you pay. If Caira's retail price goes up between your pre-order and shipping day, your order is locked at the original amount.
How does Caira compare to Sony / Canon / GoPro?
Sony and Canon make excellent cameras — and complex ones. Caira gives you similar image quality without weeks of learning, lens-swapping, or menu-diving. GoPro is an action camera — great for sports, but not for portraits or everyday content. For creators, travel, street, lifestyle — Caira hits a sweet spot nothing else fills. See our full comparison.
Shipping & delivery
When will my Caira ship?
Batch 4 ships in July 2026. You'll receive an email 14 days before your unit ships, confirming ship date and the final payment (for Deposit customers). Tracking follows within 48 hours of dispatch.
Where do you ship to?
UK, EU, US, Canada, Australia, New Zealand — all free. Other countries via DHL Express at cost (calculated at checkout). Customs duties are your responsibility outside the UK/EU — our support team can help estimate them if you ask.
What if my order is delayed?
We'll email you the moment we know. You can either wait (no new action needed) or cancel for a full refund. We've shipped Batches 1u20133 on schedule, and Batch 4 is already in final assembly — we don't expect delays.
Product & compatibility
Which iPhones does Caira work with?
Any iPhone with MagSafe: iPhone 12 and newer (including the Mini, Pro, Pro Max, and 2026 models). You'll need iOS 16 or later. The Caira app is free forever; Caira Pro is an optional $7/month add-on for Generative Editing and advanced AI features.
What lenses are compatible?
Any Micro Four Thirds (MFT) lens — that's 100+ options from Panasonic, Olympus, Sigma, Samyang, and more. We bundle the Lumix 25mm f/1.7 in the Body + Lens variant because it's the most versatile starter lens. Pancake lenses, fisheyes, macro, telephotos — they all fit.
How is the photo quality vs a phone?
Same ball-park as an entry-level mirrorless camera. The sensor is 400% the size of an iPhone's. You'll see more detail, real depth-of-field (not the simulated phone blur), better low-light performance, and more accurate colour. Our creators — including Tony Northrup — say it rivals their pro kits for 90% of day-to-day shooting.
Does Caira shoot video?
Yes. 4K at 30fps and 1080p at 60fps with in-body stabilisation. 10-bit colour. Audio from your iPhone's mic or any Bluetooth microphone. Footage transfers wirelessly so you can edit and post from the Caira app in minutes.
Caira Pro subscription
What's the difference between the free Caira app and Caira Pro?
The free Caira app (included forever with every camera) handles capture, transfer, 6 Smart Styles, voice control, and image stacking. Caira Pro adds Generative Editing (powered by Nano Banana), real-time composition feedback, and advanced AI styles — $7/month, first month free, cancel any time in-app.
Can I cancel Caira Pro whenever I want?
Yes, any time from inside the app. No cancellation fees, no contract. The month you cancel remains active, then the subscription simply ends. Your camera keeps working exactly as before with the free features.

